Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for here at VogueBagSpotX. Our founder, Anna, still replies to emails personally—though she might take a day or two during peak seasons (we’re only human, after all).
Whether you’ve got a question about that limited-edition bag or just want to share your thoughts, we’re all ears. Here’s how you can reach us:
We’re testing a live chat feature! Look for the bubble in the corner—if it’s there, someone from our team is online. If not, well… we might be grabbing coffee. Try email instead.
Last month, a customer’s feedback about our checkout process led to a redesign that reduced cart abandonment by 18%. So yes, we really read every message. Got an idea? A complaint? A story about how your VogueBagSpotX bag survived a rainstorm? Tell us.
P.S. Our warehouse team works Mon-Fri, so weekend orders ship Monday. Just keeping it real with you!
